The NIDA self-intelligent network team released the enterprise O&M white paper in the Agentic AI era, enabling enterprises to improve digital intelligence productivity.

[Shanghai, China, July 27, 2025] The AI + Network Enabled Enterprise Digital Intelligence Innovation and Development Forum hosted by NIDA was successfully held during the World AI Congress (WAIC). During the conference, NIDA, together with seven partners, including Huawei, China Pacific Insurance Corporation, Shenzhen Zhicheng Communications, Bank of Communications, China Construction Group Northeast Design Institute, and China Unicom Research Institute, released the white paper "Enterprise O&M in the Agentic Era - O&M Blueprint for New ICT Infrastructure".

Ao Li, chief engineer of China Academy of Information and Communications, attended the forum and said in his speech: "The core of AI and network convergence is to build an integrated service system of cloud, network, intelligence, and computing. This is not only an inevitable result of technological innovation, but also will reshape the innovation paradigm and development model of a wide variety of industries, and become the core engine driving industry transformation." 

Ma Junfeng, Chairman of the NIDA Self-Intelligence Network Working Group, interpreted the white paper, noting that: "In the Agentic AI era, new ICT infrastructures of enterprises will be service-centric and oriented towards ultra-high availability, excellent experience, and simplified operations. They will focus on the following three capabilities: Intelligent nativeness and resilience, intelligent self-intelligence capabilities of O&M systems, and adaptive and self-evolution capabilities of group intelligence. "

This white paper analyzes the evolution trend of enterprise O&M towards digital intelligence and proposes the definition, vision, and key features of AEI ( Agentic Enterprise ICT-Infraucture ), a new enterprise ICT infrastructure Agentic O&M. Based on the AEI evolution pace and key enabling technologies, this document describes two high-value scenarios and reference architectures: enterprise data center and smart campus O&M.

AEI features intelligent native intelligence (AI Native Infrastructure )), self-intelligent O&M (Autonomous O&M )), and crowd intelligence (Adaptive Multi-Agent )).

AEI's vision is to build a new ICT infrastructure with agentic AI features, improve enterprise digital intelligence productivity, and enable high availability, excellent experience, and simplified operation of enterprise services.

In the future, NIDA will work with partners to build new ICT infrastructures featuring Agentic AI. Agentic AI will support O&M system upgrades, boosting enterprises' digital intelligence productivity.